Return & Refund

At AdeelFabrics.com, customer satisfaction is our priority. We want you to shop with confidence, knowing that your purchase is protected. Please read our Return & Refund Policy carefully before making a purchase.

1. 7-Day Refund & Exchange Policy

  • Customers may request a refund or exchange within 7 days of receiving their order.

  • Refunds or exchanges will only be accepted if the product is unused, unworn, and in its original condition.

2. Conditions for Return & Refund

To qualify for a refund or exchange, the following conditions must be met:

  • The clothing packaging must not be opened, damaged, or tampered with.

  • Tags and labels must remain attached to the product.

  • The product must be unused, unwashed, and in its original packing.

  • Items purchased during sales, promotions, or special offers are non-refundable and non-exchangeable.

3. Damaged or Incorrect Items

  • If you receive a damaged, defective, or wrong product, you must notify us within 48 hours of delivery.

  • Once verified, we will arrange for a replacement or refund at no extra cost.

4. Refund Process

  • Refunds will be processed once the returned product has been inspected and approved by our quality control team.

  • Refunds may take 7–10 working days to reflect in your account, depending on your payment method.

  • For Cash on Delivery (COD) orders, refunds will be transferred via bank account or store credit.

5. How to Request a Return or Refund

  • Contact our customer service team via email or phone within the 7-day return window.

  • Provide your order number, reason for return, and pictures of the product (if damaged).

  • Our team will guide you through the return process.

6. Non-Returnable Items

The following items are not eligible for return or refund:

  • Products with opened or damaged packaging.

  • Used, washed, or worn clothes.

  • Items purchased during sales or clearance promotions.

7. Contact Us

If you need assistance with a return or refund, please contact us:

📧 Email: info@adeelfabrics.com
📞 Phone: +92-3474651477

✅ This policy ensures clarity, builds customer trust, and protects your business from misuse.